--- title: Book Processing Warning description: Some PDFs use fonts that Pozotron has trouble recognizing. There are a few fixes to get your project reset and working correctly. --- [Skip to content](https://support.pozotron.com/helpcenter/my-script-is-not-being-recognized-and-is-causing-issues-in-the-proofing-tool#main-content) [![Pozotron Logo](https://support.pozotron.com/hs-fs/hubfs/Poz_google_ad_pic_transparent.png?width=200&height=105&name=Poz_google_ad_pic_transparent.png)](https://www.pozotron.com) Open main navigation Close main navigation - [Contact Us](https://support.pozotron.com/helpcenter/contact-pozotron) [Contact Us](https://support.pozotron.com/helpcenter/contact-pozotron?hsLang=en) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Pozotron Help Center](https://support.pozotron.com/helpcenter?hsLang=en) 2. [Troubleshooting](https://support.pozotron.com/helpcenter/troubleshooting?hsLang=en) # Book Processing Warning ## Some PDFs use fonts that Pozotron has trouble recognizing. There are a few fixes to get your project reset and working correctly. ### **How to fix a PDF error with Optical Character Recognition (OCR)** Occasionally, a PDF manuscript uploaded into Pozotron Studio will show up with missing text, distorted text, or symbols in place of certain letters. An error in the PDF document causes this issue. Either the PDF is locked for editing, or another setting is preventing Pozotron’s PDF parser from reading it properly. **Most PDF manuscripts with OCR errors will show the following error message:** ![OCR error message](https://www.pozotron.com/support/assets/img/OCR%20Error%20Message.PNG) Users can test this by highlighting some text in the PDF, copying it, and pasting it into Notepad or Microsoft Word. It will not paste correctly, showing the same missing/distorted text or symbols in place of letters. **To resolve an OCR issue with a PDF script, you can use Pozotron's PDF Repair Tool here:** **[Fixing PDF Issues in Pozotron](https://support.pozotron.com/helpcenter/how-to-fix-your-script-in-pozotron?hsLang=en)** If the steps above do not resolve your issue, please contact the Pozotron Support Team at [help@pozotron.com](mailto:help@pozotron.com). - [Getting Started](https://support.pozotron.com/helpcenter/getting-started?hsLang=en) - [Proofing & Editing](https://support.pozotron.com/helpcenter/proofing-editing?hsLang=en#main-content) - [General](https://support.pozotron.com/helpcenter/proofing-editing?hsLang=en#general) - [Pickup Packet](https://support.pozotron.com/helpcenter/proofing-editing?hsLang=en#pickup-packet) - [Manual Edits](https://support.pozotron.com/helpcenter/proofing-editing?hsLang=en#manual-edits) - [Annotations](https://support.pozotron.com/helpcenter/proofing-editing?hsLang=en#annotations) - [DAW Markers](https://support.pozotron.com/helpcenter/proofing-editing?hsLang=en#daw-markers) - [Proofing Report](https://support.pozotron.com/helpcenter/proofing-editing?hsLang=en#proofing-report) - [Other Export Features](https://support.pozotron.com/helpcenter/proofing-editing?hsLang=en#other-export-features) - [Advanced Features](https://support.pozotron.com/helpcenter/proofing-editing?hsLang=en#advanced-features) - [Script Preparation](https://support.pozotron.com/helpcenter/script-preparation?hsLang=en#main-content) - [General](https://support.pozotron.com/helpcenter/script-preparation?hsLang=en#general) - [Pronunciation Guide](https://support.pozotron.com/helpcenter/script-preparation?hsLang=en#pronunciation-guide) - [Character Voice Guide](https://support.pozotron.com/helpcenter/script-preparation?hsLang=en#character-voice-guide) - [Scan Occurrences](https://support.pozotron.com/helpcenter/script-preparation?hsLang=en#scan-occurrences) - [Export Marked-Up Script](https://support.pozotron.com/helpcenter/script-preparation?hsLang=en#export-marked-up-script) - [Sharing & Collaboration](https://support.pozotron.com/helpcenter/sharing-collaboration?hsLang=en#main-content) - [Advanced Features](https://support.pozotron.com/helpcenter/sharing-collaboration?hsLang=en#advanced-features) - [Post Production](https://support.pozotron.com/helpcenter/post-production?hsLang=en) - [Troubleshooting](https://support.pozotron.com/helpcenter/troubleshooting?hsLang=en) - [Pricing & Billing](https://support.pozotron.com/helpcenter/pricing-billing?hsLang=en#main-content) - [Billing](https://support.pozotron.com/helpcenter/pricing-billing?hsLang=en#billing) - [Pricing](https://support.pozotron.com/helpcenter/pricing-billing?hsLang=en#pricing) - [Profile & Settings](https://support.pozotron.com/helpcenter/profile-settings?hsLang=en) - [Security & Privacy](https://support.pozotron.com/helpcenter/security-privacy?hsLang=en) - [Affiliate Program & Referals](https://support.pozotron.com/helpcenter/affiliate-program-referals?hsLang=en) - [Feature Releases](https://support.pozotron.com/helpcenter/feature-releases?hsLang=en) - [Contact Us](https://support.pozotron.com/helpcenter/contact-us?hsLang=en) [![Pozotron Logo](https://support.pozotron.com/hs-fs/hubfs/Poz_google_ad_pic_transparent%20(1).png?width=175&height=92&name=Poz_google_ad_pic_transparent%20(1).png "Pozotron Logo")](https://www.pozotron.com) [Pozotron Help Centre](https://support.pozotron.com/helpcenter?hsLang=en) Copyright © 2025, Pozotron, Inc.