Have you been shared a Pozotron project? Need help accessing it and using Pozotron's tools? Check this article for your question and answer.
Article Summary & Quick Links:
Accessing the Project
When someone invites you to a Pozotron Project, you'll get an email that looks like this:
Click the Open Project button to access it. If you're not already logged into Pozotron, you'll be brought to this page:
Click the Sign Up button to create an account, or enter your credentials to sign in.
If you're creating an account, make sure that you create your Pozotron account using the same email address that received the invitation. Otherwise, you will not be able to access the project.
Using Pozotron's Tools
If you've been invited to collaborate on a project in Pozotron, it's most likely to help with Proofing or Script Preparation.
You can view these articles to help you get started with either one:
If there is something else you need help with, please reach out to us directly at help@pozotron.com
FAQs
Question: Why do I need to create an account?
Answer: This is to protect our customers' voices and the intellectual property they upload to Pozotron. For this reason, we require anyone with access to a project to have a verified Pozotron account.
Question: Why am I getting this error message?
Answer: This message will appear when you are not logged in to the correct Pozotron account. Ensure you create and are logged in to the account with the same email as the one that received the invitation.
Question: Why are some features greyed out and I can't use them?
Answer: This means you do not have the correct permissions granted for this project. If you are unable to access a feature you need, please reach out to the project owner.
They can change your permission level to the correct one by using this guide
Still need help? Contact us at help@pozotron.com!